Lack of automation in operational processes
Problem: Manual and repetitive processes (e.g. handling bookings, sending confirmation emails) consume time and resources.Solution:
Problem: Manual and repetitive processes (e.g. handling bookings, sending confirmation emails) consume time and resources.Solution:
Problem: Many hotels spend money on advertising campaigns without achieving tangible results, due to poorly
Problem: Hotel managers often do not know how to analyse data on bookings, marketing campaigns
Problem: Many hotels do not know how to collaborate effectively with tour operators to attract
Problem: Staff management (housekeeping, reception, restaurant) can be complex and costly, especially in high season.Solution:
Problem: Negative reviews on platforms like TripAdvisor or Google can damage a hotel’s reputation, and
Problem: Hotels struggle to retain existing customers and turn them into loyal guests.Solution: Personalised email
Problem: Many hotels lack a strong digital presence, with outdated websites, poorly maintained social profiles
Problem: Hotel managers often do not know how to optimise prices according to demand, competition
Problem: Many hotels depend on third-party booking platforms (e.g. Booking.com, Expedia), which charge high commissions